HVAC Services Burnaby
Furnace, Heat Pump, AC, Boiler and Water Heater Service for Residential, Strata, High-Rise and Commercial Properties
Vanheat Services provides the HVAC services Burnaby residential, strata, high-rise and commercial properties rely on. Gas work is performed by certified, professional and bonded gas technicians licensed with Technical Safety BC, and heat pump and AC work by Red Seal certified HVAC technicians, serving Metro Vancouver since 2008. Our emergency line is answered 24/7, many common repairs can be completed on the first visit when the part is available, and the team holds a 4.9 star rating across 260+ Google reviews.
We provide furnace repair, heat pump installation, AC service, boiler repair, water heater service and full HVAC servicing across Metrotown, Brentwood, Deer Lake, Edmonds, Burnaby Heights and neighbourhoods across Burnaby, with arrival depending on technician availability, traffic and service area.
Planning a system upgrade? BC heat pump rebates are income and program dependent and changed substantially through 2025 and 2026. Vanheat Services reviews the rebate options and program requirements that may apply to your home before you commit, and explains the application steps.
Last updated October 24, 2026.
Call (604) 281-4790 Book a Service Call
Rated 4.9 Stars by 260+ Metro Vancouver Customers
Real reviews from customers across Metro Vancouver, covering heating, cooling, water heater, maintenance, strata and commercial HVAC work.
"We live in Cyprus and have a rented commercial property in Vancouver. We had an issue with the VRF system two nights ago and called Vanheat Services for urgent help. Their crew showed up the very next day and fixed the rooftop unit very quickly. The price was also very reasonable. The Vanheat technicians were professional, reliable, and knowledgeable. We highly recommend Vanheat Services for commercial and strata properties."
"VanHeat Services recently completed maintenance on four systems at our home: the AC, air handler, tankless water heater, and HRV. Shaun was very knowledgeable, professional, and thorough... VanHeat Services is now our go-to company for maintaining the heating, cooling, and ventilation systems in our home."
"...the inspection was thorough enough to actually find another issue with the boiler system, which is required to keep the house warm in winter. Both issues were fixed within a few hours... I highly recommend this company if you are looking for quick service appointment and affordable price for parts or replacement."
"Technician was prompt, professional and friendly. Cost for annual servicing of our furnace and tankless water heater was reasonable. We will definitely be calling them again next year."
"Sean was amazing! Communicated all aspects of work. Thank you"
260+ reviews and counting
Complete HVAC Services in Burnaby
One team for residential, commercial and strata properties: gas work by certified, professional and bonded gas technicians, heat pump and AC work by Red Seal certified HVAC technicians.
Furnace Repair Burnaby
Furnace repair across Burnaby, with repair pricing provided in writing after diagnosis and the diagnostic (from $129) credited. We diagnose systems not turning on, blowing cold air, short-cycling, unusual noises, and yellow flame or gas smell emergencies.
Heat Pump Installation Burnaby
Cold-climate heat pump installation for ducted and ductless systems by Red Seal certified HVAC technicians. We size your system correctly, handle permitting requirements, and help you review the CleanBC and FortisBC rebate options that may apply to your installation.
AC Repair
AC repair and installation for central air conditioning and ductless mini-split systems. Common issues include refrigerant leaks, frozen coils, compressor failures and capacitor faults.
Boiler Repair
Many older Burnaby homes in Burnaby Heights, South Slope and Capitol Hill rely on boilers for hydronic heating. We service combi boilers, high-efficiency condensing boilers and older cast iron systems, with repairs typically $150 to $600.
Water Heater Services
Hot water tank repair, tankless water heater service and installation, and combi boiler service for Burnaby homes. If your hot water tank is older, leaking, corroded or repeatedly failing, we assess its condition and compare the repair cost with replacement before recommending the next step.
Strata, High-Rise and Commercial HVAC
HVAC servicing for strata buildings around Metrotown, Brentwood and Lougheed, plus commercial service for offices, retail stores and multi-family properties. We also service fan coil units, HRV and ERV systems and rooftop units. Heat pump installations are available for high-rise and strata buildings, and commercial and high-rise boiler work covers boilers up to 400,000 BTU/h input.
Local Operational Insight
Common HVAC Problems in Burnaby Homes
These are examples of HVAC issues Burnaby properties can experience across different building types. The actual cause depends on the equipment, installation, maintenance history, airflow and building conditions, so diagnosis is required before recommending a repair. Describing the symptom when you book helps us prepare the right parts and technician.
Hot water tank failures in older Metrotown and Brentwood condo buildings
What you see: No hot water or lukewarm water, rusty water at the tap, water pooling near the tank, popping or rumbling noises. Older condo buildings can experience hot water tank failures as tanks age or develop component, corrosion or leakage problems.
Underlying cause: Tanks have a typical service life of 10 to 12 years. Sediment builds up at the bottom of tanks over time, especially when tanks are not flushed regularly, and an unserviced tank can fail without warning.
Standard repair: The diagnostic (from $129) identifies whether a thermostat, heating element, anode rod or other repair makes sense. Older tanks are assessed for condition, leakage, corrosion and repair cost before repair or replacement is recommended. Both options are quoted in writing, and we coordinate with the building's property manager for water shut-off scheduling.
Furnace short-cycling in renovated Capitol Hill and Burnaby Heights homes
What you see: Furnace turns on, runs briefly, shuts down, then restarts a few minutes later. Uneven temperature between rooms, higher gas bills than expected, and constant blower noise. Can occur in renovated character homes.
Underlying cause: Short cycling can result from airflow restrictions, thermostat or control faults, safety-limit problems, or equipment sizing that no longer matches the home's heating load after renovation.
Standard repair: A heating load calculation determines the home's current actual need. If the furnace is significantly oversized, options include a correctly sized two-stage or modulating furnace, zoning, or pairing with a heat pump for partial-load operation. A right-sized furnace replacement is quoted in writing after a free in-home estimate. For furnace-specific troubleshooting, see our furnace repair Burnaby page.
AC condenser failures in Highgate, Marlborough and Government Road townhouses
What you see: AC blowing warm air, outdoor condenser unit not running, ice on the indoor coil, or visibly damaged fan blades on the outdoor unit. Can occur in townhouse complexes where condenser units are clustered close together on small outdoor pads.
Underlying cause: Tightly packed condensers recirculate hot exhaust air, reducing efficiency and accelerating capacitor and contactor wear. Physical damage, restricted airflow, refrigerant issues and electrical faults in multi-unit complexes can also affect condenser performance.
Standard repair: Capacitor, contactor, control board and fan motor repairs are diagnosed at the service call (diagnostic from $129) and quoted in writing before work begins. If the compressor itself has failed and the unit is over 10 years old, we quote replacement alongside repair so you can compare the real cost of each.
Aging hydronic boilers in South Slope and pre-1960s Burnaby Heights homes
What you see: Cold radiators despite the boiler running, falling or unusual pressure readings, water leaking from valves or pipe joints, kettling or popping sounds, or a yellow flame. Can occur in pre-1960s homes with original cast iron boilers and radiator systems.
Underlying cause: Metro Vancouver water is soft, so kettling here is often caused by magnetite sludge from slow internal corrosion rather than mineral scale. Aging pressure relief valves, expansion tanks and circulator pumps fail with age, and original radiators can accumulate rust and sediment that restricts flow.
Standard repair: Boiler repair typically costs $150 to $600, with the $189 boiler diagnostic credited toward the repair. Where a system is at end of life, replacement with a high-efficiency condensing boiler is quoted in writing. Rebate eligibility depends on your existing heating fuel and current program requirements: a standard gas-to-gas boiler replacement may not qualify for a rebate, while income-qualified heat pump programs are separate. For boiler-specific troubleshooting, see our boiler repair Burnaby page.
HRV system neglect in newer Brentwood and Lougheed condos
What you see: Stuffy air, condensation on windows, musty smells, and ventilation that does not clear cooking odours. Can occur in newer condo buildings where HRV (heat recovery ventilator) systems were installed but never serviced.
Underlying cause: Modern airtight condo construction relies on HRV systems for fresh air exchange. Neglected filters or cores can reduce HRV airflow, and some owners are unaware the unit needs regular filter changes and core cleaning. Clogged filters reduce airflow until the unit no longer ventilates effectively.
Standard repair: Annual HRV service covers filter replacement, core cleaning, condensate drain check and motor inspection, with the price quoted in writing when you book. Annual service is recommended to maintain indoor air quality, and some manufacturers require regular maintenance as a warranty condition.
For any of these symptoms in your Burnaby home, call (604) 281-4790 or book online. Describing the specific symptom helps our technician arrive with the right parts and diagnostic equipment.
Local Context
Why HVAC Service in Burnaby Has Its Own Considerations
Four things make HVAC service in Burnaby distinct from a typical Vancouver service call, and each one affects how we approach the work.
A high concentration of strata and high-rise buildings
Burnaby has a high concentration of strata buildings, with the Metrotown, Brentwood, Lougheed and Edmonds town centres dominated by high-rise residential. Strata HVAC service requires coordination with property managers, elevator bookings, suite access notices, common-element approval and locked mechanical-room access. Our team handles this daily, including scheduled maintenance contracts that minimize disruption to residents.
Three distinct housing-stock eras in one city
Burnaby spans early-century character homes in Burnaby Heights and Capitol Hill, post-war neighbourhoods in South Slope and Willingdon Heights, and modern high-rise and townhouse developments throughout Metrotown, Brentwood and Lougheed. Each era brings different HVAC equipment: original cast iron boilers in the oldest homes, mid-efficiency atmospheric furnaces in the post-war stock, and ducted heat pumps with HRV systems in modern condos. Our technicians work on all of it.
Burnaby Mountain microclimate
Burnaby Mountain and the SFU and UniverCity area sit at higher elevation and are more susceptible to snow and severe winter weather than lower parts of the city. Heat pump systems there should be sized from the home's design heating load, with cold-weather capacity, defrost performance and the appropriate backup strategy evaluated for the property.
Permits and noise rules
In Burnaby, the installing contractor must obtain a heating system permit before a heating system is installed in single-family and two-family homes, townhouses and suites with their own heating system. Gas work requires a gas permit and electrical work an electrical permit. Burnaby limits continuous residential noise to 55 dBA from 7 am to 10 pm and 45 dBA overnight, so we review outdoor unit placement and sound levels before installing a heat pump or AC condenser.
Pricing
HVAC Services Burnaby: Pricing for 2026
Quick answer: The service call diagnostic is from $129 ($189 for boiler calls), credited toward any repair you approve. Every quote is itemized and provided in writing before work begins.
Quote vs diagnostic: Free in-home written estimates are available for residential equipment replacements and new installations (furnace, heat pump, AC, boiler, water heater); commercial installations are quoted in writing after a site assessment. Repair visits begin with the diagnostic, from $129, credited toward approved repairs.
| Service | Typical Cost |
|---|---|
| Service call diagnostic (credited to repair) | From $129 |
| Boiler diagnostic (credited to repair) | $189 |
| Annual furnace maintenance | $149 |
| Combo maintenance | $289 |
| Annual boiler service (single system) | $120 to $250 |
| Furnace repair | Written quote after diagnosis |
| Boiler repair | $150 to $600 |
| Heat pump repair | $250 to $1,200 |
| Furnace installation | From $6,000 (free written estimate) |
| Heat pump installation (ductless single-zone) | $3,000 to $5,500 |
| Heat pump installation (central or multi-zone) | $6,000 to $14,000 |
| AC installation, water heater replacement, HRV service | Free written estimate |
Estimates are approximate. Final cost depends on diagnosis, system type, parts and labour. Any applicable after-hours premium is quoted before work begins.
Why Burnaby Homeowners Choose Vanheat for HVAC Service
When you need reliable heating or cooling service in Burnaby, these are the reasons homeowners across Metro Vancouver call Vanheat Services, an HVAC contractor serving the region since 2008 with a 4.9 star rating across 260+ Google reviews.
Emergency and After-Hours Service
Our emergency line is answered 24/7, with arrival depending on technician availability, traffic and service area, and the arrival window confirmed when you book. Any applicable after-hours premium is quoted before work begins, and trucks are stocked with the most common repair parts.
Certified Trades, Split by Specialty
Gas work is performed by certified, professional and bonded gas technicians licensed with Technical Safety BC. Heat pump and AC work is performed by Red Seal certified HVAC technicians, Canada's interprovincial standard of trade qualification.
BBB Accredited and FortisBC Trade Ally
A BBB accredited business and FortisBC Trade Ally Network member, with head office in North Vancouver.
Upfront Pricing, No Hidden Fees
You receive a clear itemized quote before any work begins, and the diagnostic (from $129) is credited toward your repair. Approved work is billed at the quoted price unless additional work is identified and separately authorized, and any after-hours premium is quoted at booking.
FortisBC Trade Ally Network
As a FortisBC Trade Ally Network member, our team guides Burnaby homeowners through the rebate options and program requirements that may apply, and helps you confirm eligibility with the program before you commit.
Warranty in Writing
Qualifying residential installations are backed by a 10-year parts and labour warranty, with terms provided in writing. Licensed installation and documented maintenance help protect manufacturer warranty coverage.
BC Heat Pump Rebates for Burnaby Homeowners in 2026
BC rebate programs changed substantially through 2025 and 2026, and several earlier offers have ended. Rebate eligibility depends on your existing heating fuel, household income, property type and current program requirements. Here is what applies as of October 24, 2026, with links to the official program pages. As a FortisBC Trade Ally Network member, Vanheat Services reviews the current program requirements your home may qualify under before you commit.
For a full breakdown, see our BC HVAC rebates guide.
CleanBC Energy Savings Program
Income-qualified rebates
The current CleanBC stream for income-qualified households, administered through Better Homes BC. Heat pump rebate amounts depend on household income and home type.
BC Hydro Heat Pump Rebate
Switching from electric heat
For homes heated mainly by electricity, BC Hydro offers rebates for replacing electric baseboards or an electric furnace with a qualifying heat pump, while program funding lasts.
FortisBC Dual Fuel Rebate
Up to $4,000 (up to $8,000 income-qualified)
For qualifying residential properties, FortisBC offers up to $4,000, or up to $8,000 for income-qualified customers, when a gas furnace at least 15 years old is replaced with a qualifying heat pump and gas furnace system. The system needs an AHRI-matched heat pump and furnace and a switchover temperature of 5°C or lower, installed by a Technical Safety BC licensed gas contractor that meets HPCN requirements. Eligibility and terms apply, and FortisBC determines final eligibility; see FortisBC rebates. Vanheat Services is an HPCN member.
FortisBC Appliance Maintenance Rebate
Servicing rebate
FortisBC has offered a rebate for professional servicing of qualifying gas appliances by a licensed gas contractor, claimed within a set window of the service invoice. Program terms change; we confirm the current status via FortisBC's program page when you book.
Program details last reviewed on October 24, 2026. CleanBC's free Energy Coach line at 1-844-881-9790 can also confirm current program eligibility directly.
HVAC Services Burnaby: Neighbourhoods We Serve
Our technicians cover neighbourhoods across Burnaby, from Metrotown high-rise condos to Deer Lake single-family homes, Brentwood townhouses and Burnaby Mountain campus residences.
Burnaby Neighbourhoods Served:
We Also Serve These Metro Vancouver, Lower Mainland and Squamish Communities:
Not sure if we cover your address? Call (604) 281-4790.
Common Burnaby HVAC Questions
Common questions Burnaby homeowners ask about HVAC repair, installation and maintenance.
What HVAC problems can Burnaby homes experience?
HVAC problems Burnaby homes can experience include hot water tank failures in older Metrotown and Brentwood condo buildings, furnace short-cycling in renovated Capitol Hill and Burnaby Heights character homes, AC condenser issues in townhouse complexes around Highgate and Government Road, aging hydronic boilers in pre-1960s South Slope and Burnaby Heights homes, and HRV system neglect in newer Brentwood and Lougheed condo developments. Each has a recognizable symptom and a standard diagnostic path, and describing the symptom when you book helps dispatch prepare the right parts and technician.
How quickly can Vanheat respond to an emergency HVAC call in Burnaby?
Our emergency line is answered 24/7. When you call (604) 281-4790, we confirm the arrival window for your Burnaby address based on technician availability, traffic and service area, along with any applicable after-hours premium, before work begins. Many common repairs can be completed on the first visit when the part is available.
How much does furnace repair cost in Burnaby?
Furnace repair pricing in Burnaby depends on the fault and parts required, covering common repairs such as flame sensors, ignitors, blower motors, control boards and gas valves. The diagnostic fee starts from $129 and is credited toward the repair if you proceed, and Vanheat Services provides an itemized quote in writing before any work begins.
What does a yellow pilot light mean on a furnace?
A yellow pilot light, which should be blue, or a gas odour requires immediate attention. This may indicate incomplete combustion, a carbon monoxide risk, or a gas leak. Do not use the furnace until it has been inspected by a licensed gas contractor. If the gas smell is strong or your carbon monoxide alarm sounds, leave the home and call 911 from outside, then contact FortisBC at 1-800-663-9911. Technical Safety BC recommends annual servicing of home heating appliances by a licensed gas contractor to prevent fires and carbon monoxide poisoning.
How much are BC heat pump rebates for Burnaby homeowners?
Amounts and eligibility depend on the current program cycle and your existing heating fuel. For qualifying residential properties, FortisBC offers a dual fuel heating system rebate of up to $4,000, or up to $8,000 for income-qualified customers, when a gas furnace at least 15 years old is replaced with a qualifying heat pump and gas furnace system; eligibility and terms apply, and FortisBC determines final eligibility. CleanBC's Energy Savings Program, administered through Better Homes BC, offers heat pump rebates for income-qualified households, and BC Hydro offers rebates for homes switching from electric baseboards or an electric furnace to a qualifying heat pump, while program funding lasts. Most programs require an eligible registered contractor, and some require pre-approval before work begins. As a FortisBC Trade Ally Network member, Vanheat Services helps you confirm current eligibility with the program before you commit.
Should I install a heat pump or replace my furnace in Burnaby?
For many detached and townhouse properties in Burnaby, a heat pump is worth serious consideration: Burnaby's mild coastal winters are generally within the operating range of modern cold-climate heat pumps when the system is sized for the home's heating load, and a heat pump provides cooling in summer as well. Heat pump installation typically costs $3,000 to $5,500 for a ductless single-zone system and $6,000 to $14,000 for central or multi-zone systems, while furnace installation starts from $6,000. Rebates may apply depending on your existing heating fuel, income and program cycle. In strata buildings the right option also depends on bylaws, exterior-unit placement and electrical capacity. Vanheat Services quotes both options in writing so you can compare. See our furnace vs heat pump in BC guide for the full comparison.
Do Burnaby strata buildings allow heat pump installation?
Some Burnaby strata buildings allow heat pump or ductless mini-split installation, but approval usually depends on exterior-unit placement, balcony rules, noise limits, condensate drainage, electrical capacity and building envelope requirements. Strata council and property manager approval must come first. Vanheat Services can assess the technical requirements for your suite and provide documentation to support your strata application, but the approval decision rests with the strata corporation. We handle installations across Metrotown, Brentwood, Lougheed and other strata-dense Burnaby neighbourhoods once approval is in place. Heat pump installations are available for high-rise and strata buildings.
What HVAC brands do you service in Burnaby?
Furnace brands we install include Trane, Continental, York, Ducane, Lennox and Bosch. We also repair and service other makes of furnaces, heat pumps, air conditioners, boilers and water heaters; tell us the make and model when you book. Gas work is performed by certified, professional and bonded gas technicians licensed with Technical Safety BC, heat pump and AC work by Red Seal certified HVAC technicians, and our trucks are stocked with parts for the most common models, so many service calls in Burnaby are completed on the first visit.
Do you offer financing on HVAC installations in Burnaby?
Yes. Financing through Financeit is available on qualifying residential HVAC installations, subject to approval. Available plans can change, so see the Vanheat financing page for current terms.
Related Heating, Cooling and Rebate Resources
Explore related services and guides for Burnaby and Metro Vancouver homeowners.
Heating Services Hub
Furnace, boiler, heat pump, water heater and radiant heating service across Vancouver and the Lower Mainland, with upfront pricing and rebate guidance.
Boiler Repair Burnaby
Specialized boiler service for Burnaby Heights, South Slope and Capitol Hill heritage homes: cast iron, condensing, combi and hydronic systems.
BC HVAC Rebates Guide
Guide to current FortisBC, BC Hydro and CleanBC rebate programs. Check eligibility before you book.
Emergency Furnace Repair
24/7 no-heat emergency service across Metro Vancouver, with any applicable after-hours premium quoted before work begins.
Furnace vs Heat Pump in BC
Full 2026 comparison of furnace, heat pump and dual fuel systems: upfront costs, operating costs and rebate considerations.
Furnace Repair Burnaby
Dedicated Burnaby furnace repair page, with the diagnostic credited toward approved repair work.
Ready to Book HVAC Services in Burnaby?
Vanheat Services is ready for your Burnaby HVAC repair, installation or maintenance. Gas work by certified, professional and bonded gas technicians, heat pump and AC work by Red Seal certified HVAC technicians. An emergency line answered 24/7, service across Burnaby, upfront written quotes, and a 10-year parts and labour warranty on qualifying residential installations. 4.9 stars from 260+ Google reviews.