HVAC Services Burnaby
Furnace, Heat Pump, AC, Boiler and Water Heater Service for Residential, Strata, High-Rise and Commercial Properties
Vanheat Services provides the HVAC services Burnaby residential, strata, high-rise and commercial properties rely on. Gas work is performed by certified, professional and bonded gas technicians licensed with Technical Safety BC, and heat pump and AC work by Red Seal certified HVAC technicians, serving Metro Vancouver since 2008. Emergency calls are prioritized 24/7, many common repairs can be completed on the first visit when the part is available, and the team holds a 4.9 star rating across 260+ Google reviews.
We provide furnace repair, heat pump installation, AC service, boiler repair, water heater service and full HVAC servicing across Metrotown, Brentwood, Deer Lake, Edmonds, Burnaby Heights and every other Burnaby neighbourhood, with arrival depending on technician availability, traffic and service area.
Planning a system upgrade? BC heat pump rebates are income and program dependent and changed substantially through 2025 and 2026. Vanheat Services reviews the rebate options and program requirements that may apply to your home before you commit, and guides you through the application steps.
Last updated October 11, 2026.
Call (604) 281-4790 Book a Service Call
Vanheat's technicians serve every Burnaby neighbourhood, from Metrotown high-rises to Capitol Hill character homes.
Burnaby Homeowners Rate Vanheat 4.9 Stars
Real reviews from 260+ customers across Metro Vancouver, from heating, cooling and water heater repairs to maintenance for homes, strata and commercial properties.
"We live in Cyprus and have a rented commercial property in Vancouver. We had an issue with the VRF system two nights ago and called Vanheat Services for urgent help. Their crew showed up the very next day and fixed the rooftop unit very quickly. The price was also very reasonable. The Vanheat technicians were professional, reliable, and knowledgeable. We highly recommend Vanheat Services for commercial and strata properties."
"VanHeat Services recently completed maintenance on four systems at our home: the AC, air handler, tankless water heater, and HRV. Shaun was very knowledgeable, professional, and thorough... VanHeat Services is now our go-to company for maintaining the heating, cooling, and ventilation systems in our home."
"...the inspection was thorough enough to actually find another issue with the boiler system, which is required to keep the house warm in winter. Both issues were fixed within a few hours... I highly recommend this company if you are looking for quick service appointment and affordable price for parts or replacement."
"Technician was prompt, professional and friendly. Cost for annual servicing of our furnace and tankless water heater was reasonable. We will definitely be calling them again next year."
"Sean was amazing! Communicated all aspects of work. Thank you"
260+ reviews and counting
Complete HVAC Services in Burnaby
One team for residential, commercial and strata properties: gas work by certified, professional and bonded gas technicians, heat pump and AC work by Red Seal certified HVAC technicians.
Furnace Repair Burnaby
Furnace repair across all Burnaby neighbourhoods with emergency calls prioritized, with repair pricing provided in writing after diagnosis and the diagnostic (from $129) credited. We diagnose systems not turning on, blowing cold air, short-cycling, unusual noises, and yellow flame or gas smell emergencies. Most major brands serviced.
Heat Pump Installation Burnaby
Cold-climate heat pump installation for ducted and ductless systems by Red Seal certified HVAC technicians. We size your system correctly, handle permitting requirements, and help you review the CleanBC and FortisBC rebate options that may apply to your installation.
AC Repair
AC repair and installation for central air conditioning and ductless mini-split systems. Common issues include refrigerant leaks, frozen coils, compressor failures and capacitor faults, with priority scheduling during Metro Vancouver heat waves.
Boiler Repair
Many older Burnaby homes in Burnaby Heights, South Slope and Capitol Hill rely on boilers for hydronic heating. We service combi boilers, high-efficiency condensing boilers and older cast iron systems, with repairs typically $150 to $600.
Water Heater Services
Hot water tank repair, tankless water heater service and installation, and combi boiler service for Burnaby homes. If your hot water tank is over 10 years old, replacement is often more cost-effective than continued servicing.
Strata, High-Rise and Commercial HVAC
HVAC servicing for strata buildings around Metrotown, Brentwood and Lougheed, plus commercial service for offices, retail stores and multi-family properties. We also service fan coil units, HRV and ERV systems and rooftop units. Heat pump installations are available for high-rise and strata buildings, and commercial and high-rise boiler work covers boilers up to 400,000 BTU/h input.
Local Operational Insight
Common HVAC Problems in Burnaby Homes
These are five HVAC problems Burnaby homes can experience. Each one has a recognizable symptom, a typical underlying cause, and a standard repair path. Describing these symptoms during booking helps dispatch prepare the right parts and technician for the call.
Hot water tank failures in older Metrotown and Brentwood condo buildings
What you see: No hot water or lukewarm water, rusty water at the tap, water pooling near the tank, popping or rumbling noises. Common in older condo buildings, particularly where aging 40 to 60 gallon tanks are approaching or past their expected service life.
Underlying cause: Tanks have a typical service life of 10 to 12 years. Sediment builds up at the bottom of tanks over time, especially when tanks are not flushed regularly, and an unserviced tank can fail without warning.
Standard repair: The diagnostic (from $129) identifies whether a thermostat, heating element or anode rod repair makes sense or the tank is due for replacement; tanks over 10 years old are typically replaced. Both options are quoted in writing, and we coordinate with the building's property manager for water shut-off scheduling.
Furnace short-cycling in renovated Capitol Hill and Burnaby Heights homes
What you see: Furnace turns on, runs briefly, shuts down, then restarts a few minutes later. Uneven temperature between rooms, higher gas bills than expected, and constant blower noise. Common in character homes that have been renovated and re-insulated over the past 15 years.
Underlying cause: When older character homes are renovated with new insulation, vinyl windows and air sealing, the heating load drops significantly. The original furnace is often far larger than the renovated home needs, so it reaches set temperature quickly, shuts down, and cycles repeatedly.
Standard repair: A heating load calculation determines the home's current actual need. If the furnace is significantly oversized, options include a correctly sized two-stage or modulating furnace, zoning, or pairing with a heat pump for partial-load operation. A right-sized furnace replacement is quoted in writing after a free in-home estimate.
AC condenser failures in Highgate, Marlborough and Government Road townhouses
What you see: AC blowing warm air, outdoor condenser unit not running, ice on the indoor coil, or visibly damaged fan blades on the outdoor unit. Can occur in townhouse complexes where condenser units are clustered close together on small outdoor pads.
Underlying cause: Tightly packed condensers recirculate hot exhaust air, reducing efficiency and accelerating capacitor and contactor wear. Damage from landscaping equipment is common, and electrical issues in multi-unit complexes can contribute to control board failures.
Standard repair: Capacitor, contactor, control board and fan motor repairs are diagnosed at the service call (diagnostic from $129) and quoted in writing before work begins. If the compressor itself has failed and the unit is over 10 years old, we quote replacement alongside repair so you can compare the real cost of each.
Aging hydronic boilers in South Slope and pre-1960s Burnaby Heights homes
What you see: Cold radiators despite the boiler running, falling or unusual pressure readings, water leaking from valves or pipe joints, kettling or popping sounds, or a yellow flame. Can occur in pre-1960s homes with original cast iron boilers and radiator systems.
Underlying cause: Metro Vancouver water is soft, so kettling here is usually caused by magnetite sludge from slow internal corrosion rather than mineral scale. Aging pressure relief valves, expansion tanks and circulator pumps fail with age, and original radiators can accumulate rust and sediment that restricts flow.
Standard repair: Boiler repair typically costs $150 to $600, with the $189 boiler diagnostic credited toward the repair. Where a system is at end of life, replacement with a high-efficiency condensing boiler is quoted in writing. If you are considering switching from the boiler to a heat pump or hybrid system instead, current CleanBC programs may apply depending on income and program cycle; we help you confirm with the program before you commit. There is currently no rebate for replacing a gas boiler with a new gas boiler.
HRV system neglect in newer Brentwood and Lougheed condos
What you see: Stuffy air, condensation on windows, musty smells, and ventilation that does not clear cooking odours. Can occur in newer condo buildings where HRV (heat recovery ventilator) systems were installed but never serviced.
Underlying cause: Modern airtight condo construction relies on HRV systems for fresh air exchange. Owners often do not know the HRV exists, where it is located, or that it needs annual filter changes and core cleaning. Clogged filters reduce airflow until the unit no longer ventilates effectively.
Standard repair: Annual HRV service covers filter replacement, core cleaning, condensate drain check and motor inspection, with the price quoted in writing when you book. Annual service is recommended to maintain indoor air quality and manufacturer warranty coverage.
For any of these symptoms in your Burnaby home, call (604) 281-4790 or book online. Describing the specific symptom helps our technician arrive with the right parts and diagnostic equipment.
Local Context
Why HVAC Service in Burnaby Has Its Own Considerations
Three things make HVAC service in Burnaby distinct from a typical Vancouver service call, and each one affects how we approach the work.
A high concentration of strata and high-rise buildings
Burnaby has a high concentration of strata buildings, with the Metrotown, Brentwood, Lougheed and Edmonds town centres dominated by high-rise residential. Strata HVAC service requires coordination with property managers, elevator bookings, suite access notices, common-element approval and locked mechanical-room access. Our team handles this daily, including scheduled maintenance contracts that minimize disruption to residents.
Three distinct housing-stock eras in one city
Burnaby spans early-century character homes in Burnaby Heights and Capitol Hill, post-war neighbourhoods in South Slope and Willingdon Heights, and modern high-rise and townhouse developments throughout Metrotown, Brentwood and Lougheed. Each era brings different HVAC equipment: original cast iron boilers in the oldest homes, mid-efficiency atmospheric furnaces in the post-war stock, and ducted heat pumps with HRV systems in modern condos. Our technicians work on all of it.
Burnaby Mountain microclimate
The Burnaby Mountain neighbourhood, including the SFU residential community at UniverCity, sits well above the rest of the city, so winters run noticeably colder with more frequent snow and significant wind exposure. Heat pump installations on Burnaby Mountain benefit from dual fuel configurations or sizing for the colder load, and we size and configure accordingly.
Pricing
HVAC Services Burnaby: Pricing for 2026
Quick answer: The service call diagnostic is from $129 ($189 for boiler calls), credited toward any repair you approve. Every quote is itemized and provided in writing before work begins.
Quote vs diagnostic: Free written estimates are available for equipment replacements and new installations (furnace, heat pump, AC, boiler, water heater). Repair visits begin with the diagnostic, from $129, credited toward approved repairs.
| Service | Typical Cost |
|---|---|
| Service call diagnostic (credited to repair) | From $129 |
| Boiler diagnostic (credited to repair) | $189 |
| Furnace and HVAC maintenance | Quoted when you book |
| Annual boiler service (single system) | $120 to $250 |
| Furnace repair | Written quote after diagnosis |
| Boiler repair | $150 to $600 |
| Heat pump repair | $250 to $1,200 |
| Furnace installation | Free written estimate |
| Heat pump installation (ductless single-zone) | $3,000 to $5,500 |
| Heat pump installation (central or multi-zone) | $6,000 to $14,000 |
| AC installation, water heater replacement, HRV service | Free written estimate |
Estimates are approximate. Final cost depends on diagnosis, system type, parts and labour. Any applicable after-hours premium is quoted before work begins.
Why Burnaby Homeowners Choose Vanheat for HVAC Service
When you need reliable heating or cooling service in Burnaby, these are the reasons homeowners across Metro Vancouver call Vanheat Services, an HVAC contractor serving the region since 2008 with a 4.9 star rating across 260+ Google reviews.
Emergency and After-Hours Service
Emergency calls are prioritized 24/7 including holidays, with arrival depending on technician availability, traffic and service area, and the arrival window confirmed when you book. Any applicable after-hours premium is quoted before work begins, and trucks are stocked with the most common repair parts.
Certified Trades, Split by Specialty
Gas work is performed by certified, professional and bonded gas technicians licensed with Technical Safety BC. Heat pump and AC work is performed by Red Seal certified HVAC technicians, Canada's interprovincial standard of trade qualification.
BBB A+ and FortisBC Trade Ally
A BBB Accredited Business with an A+ rating and a FortisBC Trade Ally Network member, with head office in North Vancouver.
Upfront Pricing, No Hidden Fees
You receive a clear itemized quote before any work begins, and the diagnostic (from $129) is credited toward your repair. Approved work is billed at the quoted price, and any after-hours premium is quoted at booking.
FortisBC Trade Ally Network
As a FortisBC Trade Ally Network member, our team guides Burnaby homeowners through the rebate options and program requirements that may apply, and helps you confirm eligibility with the program before you commit.
Warranty in Writing
Qualifying new installations are backed by a 10-year parts and labour warranty, with terms provided in writing. Licensed installation and documented maintenance help protect manufacturer warranty coverage.
BC Heat Pump Rebates for Burnaby Homeowners in 2026
BC rebate programs changed substantially through 2025 and 2026. The federal Canada Greener Homes Loan closed to new applications in October 2025, and earlier CleanBC Better Homes program cycles have been replaced by new program streams. Rather than quote amounts that change between program cycles, here is what is active as of July 25, 2026, with links to the official program pages. As a FortisBC Trade Ally Network member, Vanheat Services reviews the current program requirements your home may qualify under before you commit.
For a full breakdown, see our BC HVAC rebates guide.
CleanBC Energy Savings Program
Income-qualified rebates
The current CleanBC stream for income-qualified households, administered through Better Homes BC. Heat pump rebate amounts depend on household income and home type.
CleanBC Home Renovation Rebate
Standard-stream rebates
The current provincial stream for households outside the income-qualified tiers, covering heat pumps, insulation and related upgrades. Program details and amounts are published on Better Homes BC.
FortisBC Dual Fuel Rebate
Up to $4,000 (up to $8,000 income-qualified)
Effective October 15, 2026: up to $4,000 for residential customers, or up to $8,000 for income-qualified customers, when a gas furnace at least 15 years old is replaced with a qualifying heat pump and gas furnace system. The system must switch over at 5°C or lower and be installed by a Technical Safety BC licensed gas contractor listed with the Home Performance Contractor Network for the rebate. Eligibility and terms apply; see FortisBC rebates. Vanheat Services is an HPCN member.
FortisBC Appliance Maintenance Rebate
Servicing rebate
FortisBC has offered a rebate for professional servicing of qualifying gas appliances by a licensed gas contractor, claimed within a set window of the service invoice. Program terms change; we confirm the current status via FortisBC's program page when you book.
Program details verified against official program websites on July 25, 2026. CleanBC's free Energy Coach line at 1-844-881-9790 can also confirm current program eligibility directly.
HVAC Services Burnaby: Every Neighbourhood Covered
Our technicians cover every Burnaby neighbourhood, from Metrotown high-rise condos to Deer Lake single-family homes, Brentwood townhouses and Burnaby Mountain campus residences.
Burnaby Neighbourhoods Served:
We Also Serve Adjacent Metro Vancouver Communities:
Not sure if we cover your address? Call (604) 281-4790.
Common Burnaby HVAC Questions
Common questions Burnaby homeowners ask about HVAC repair, installation and maintenance.
What HVAC problems can Burnaby homes experience?
HVAC problems Burnaby homes can experience include hot water tank failures in older Metrotown and Brentwood condo buildings, furnace short-cycling in renovated Capitol Hill and Burnaby Heights character homes, AC condenser issues in townhouse complexes around Highgate and Government Road, aging hydronic boilers in pre-1960s South Slope and Burnaby Heights homes, and HRV system neglect in newer Brentwood and Lougheed condo developments. Each has a recognizable symptom and a standard diagnostic path, and describing the symptom when you book helps dispatch prepare the right parts and technician.
How quickly can Vanheat respond to an emergency HVAC call in Burnaby?
Vanheat Services dispatches from multiple Lower Mainland locations and prioritizes emergency calls in Burnaby, with arrival depending on technician availability, traffic and service area, and the arrival window confirmed when you book. Many common repairs can be completed on the first visit when the part is available, and any applicable after-hours premium is quoted before work begins. Call (604) 281-4790 for emergency dispatch across all Burnaby neighbourhoods.
How much does furnace repair cost in Burnaby?
Furnace repair pricing in Burnaby depends on the fault and parts required, covering common repairs such as flame sensors, ignitors, blower motors, control boards and gas valves. The diagnostic fee starts from $129 and is credited toward the repair if you proceed, and Vanheat Services provides an itemized quote in writing before any work begins.
What does a yellow pilot light mean on a furnace?
A yellow pilot light, which should be blue, or a gas odour requires immediate attention. This may indicate incomplete combustion, a carbon monoxide risk, or a gas leak. Do not use the furnace until it has been inspected by a licensed gas contractor. If the gas smell is strong or your carbon monoxide alarm sounds, leave the home and call 911 from outside, then contact FortisBC at 1-800-663-9911. Technical Safety BC recommends annual servicing of home heating appliances by a licensed gas contractor to prevent fires and carbon monoxide poisoning.
How much are BC heat pump rebates for Burnaby homeowners?
BC heat pump rebate programs changed substantially through 2025 and 2026, and several widely advertised offers have ended: the federal Canada Greener Homes Loan closed to new applications in October 2025, and earlier CleanBC Better Homes program cycles have been replaced. As of July 2026, the active provincial streams are CleanBC's Energy Savings Program for income-qualified households and the Home Renovation Rebate, administered through Better Homes BC, plus FortisBC offers for gas customers, including a dual fuel heating system rebate being re-introduced effective October 15, 2026: up to $4,000, or up to $8,000 for income-qualified customers, when a gas furnace at least 15 years old is replaced with a qualifying heat pump and gas furnace system. Amounts, deadlines and eligibility change by program cycle, most programs require an eligible registered contractor, and some require pre-qualification before purchase. As a FortisBC Trade Ally Network member, Vanheat Services helps you confirm current eligibility with the program before you commit.
Should I install a heat pump or replace my furnace in Burnaby?
For many detached and townhouse properties in Burnaby, a heat pump is worth serious consideration: Burnaby winters rarely drop below minus 5 degrees Celsius, which is well within the efficient operating range of modern cold-climate heat pumps, and a heat pump provides cooling in summer as well. Heat pump installation typically costs $3,000 to $5,500 for a ductless single-zone system and $6,000 to $14,000 for central or multi-zone systems, while a high-efficiency gas furnace is quoted in writing after a free in-home estimate. Qualifying heat pump installations may be eligible for CleanBC and FortisBC rebates depending on income and program cycle. In strata buildings the right option also depends on bylaws, exterior-unit placement and electrical capacity. Vanheat Services quotes both options in writing so you can compare. See our furnace vs heat pump in BC guide for the full comparison.
Do Burnaby strata buildings allow heat pump installation?
Some Burnaby strata buildings allow heat pump or ductless mini-split installation, but approval usually depends on exterior-unit placement, balcony rules, noise limits, condensate drainage, electrical capacity and building envelope requirements. Strata council and property manager approval must come first. Vanheat Services can assess the technical requirements for your suite and provide documentation to support your strata application, but the approval decision rests with the strata corporation. We handle installations across Metrotown, Brentwood, Lougheed and other strata-dense Burnaby neighbourhoods once approval is in place. Heat pump installations are available for high-rise and strata buildings.
What HVAC brands do you service in Burnaby?
We service most major HVAC brands across furnaces, heat pumps, air conditioners, boilers and water heaters. Furnace brands we install include Trane, Continental, York, Ducane, Lennox and Bosch. Gas work is performed by certified, professional and bonded gas technicians licensed with Technical Safety BC, heat pump and AC work by Red Seal certified HVAC technicians, and our trucks are stocked with parts for the most common models, so many service calls in Burnaby are completed on the first visit.
Do you offer financing on HVAC installations in Burnaby?
Yes. Vanheat Services offers 3, 6 and 9 month plans with no payments and no interest through Financeit on qualifying HVAC installations, including furnaces, heat pumps, boilers, AC systems and water heaters. See the Vanheat financing page for details and current terms.
Related Heating, Cooling and Rebate Resources
Explore related services and guides for Burnaby and Metro Vancouver homeowners.
Heating Services Hub
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Boiler Repair Burnaby
Specialized boiler service for Burnaby Heights, South Slope and Capitol Hill heritage homes: cast iron, condensing, combi and hydronic systems.
BC HVAC Rebates Guide
Guide to current FortisBC, BC Hydro and CleanBC rebate programs. Check eligibility before you book.
Emergency Furnace Repair
24/7 no-heat emergency service across Metro Vancouver, with any applicable after-hours premium quoted before work begins.
Furnace vs Heat Pump in BC
Full 2026 comparison of furnace, heat pump and dual fuel systems: upfront costs, operating costs and rebate considerations.
Furnace Repair Burnaby
Dedicated Burnaby furnace repair page, with emergency calls prioritized and the diagnostic credited toward your repair.
Ready to Book HVAC Services in Burnaby?
Vanheat Services is ready for your Burnaby HVAC repair, installation or maintenance. Gas work by certified, professional and bonded gas technicians, heat pump and AC work by Red Seal certified HVAC technicians. Emergency calls prioritized 24/7, service across every Burnaby neighbourhood, upfront written quotes, and a 10-year parts and labour warranty on qualifying new installations. 4.9 stars from 260+ Google reviews.