HVAC Services Burnaby
Furnace Repair, Heat Pump Installation, AC Service, Boiler and Water Heater Service
Vanheat Services provides the HVAC services Burnaby homeowners, businesses and strata properties rely on. Gas work is performed by certified, professional and bonded gas technicians licensed with Technical Safety BC, and heat pump and AC work by Red Seal certified HVAC technicians, serving Metro Vancouver since 2008. Emergency calls are prioritized 24/7, many common repairs can be completed on the first visit when the part is available, and the team holds a 4.9 star rating across 250+ Google reviews.
We provide furnace repair, heat pump installation, AC service, boiler repair, water heater service and full HVAC servicing across Metrotown, Brentwood, Deer Lake, Edmonds, Burnaby Heights and every other Burnaby neighbourhood, with arrival depending on technician availability, traffic and service area.
Planning a system upgrade? BC heat pump rebates are income and program dependent and changed substantially through 2025 and 2026. Vanheat Services reviews the rebate options and program requirements that may apply to your home before you commit, and guides you through the application steps.
Content reviewed by Vanheat Services’ certified, professional and bonded gas technicians and Red Seal certified HVAC technicians. Last updated August 31, 2026.
Call (604) 281-4790 Book a Service Call
Vanheat’s technicians serve every Burnaby neighbourhood, from Metrotown high-rises to Capitol Hill character homes.
Burnaby Homeowners Rate Vanheat 4.9 Stars
Real reviews from 250+ customers across Metro Vancouver, including Burnaby homeowners who called for furnace repair, heat pump installation, AC service and boiler repair.
“It completed most of the paperwork dealing with the City and Strata, saving me a lot of time on those tedious work. It’s efficiently finishing the installation in 2 days, clean and tidy. VanHeat Services also has a very good and reliable after sale service giving you a peace of mind.”
“We had a great experience with Shaun and teams from Vanheat Heating and Air Conditioning Services installing our mini-split air conditioning system. After getting quotes from several companies, we chose Vanheats because they were very knowledgeable, thorough, and patient with all of our questions… Highly recommended!”
“The team arrived on time, was professional, and explained everything clearly. They worked efficiently, paid attention to detail, and left the work area clean after the installation… I would definitely recommend Vanheat Services to anyone looking for reliable and professional HVAC services.”
“Great experience with Vanheat for the installation of a ductless mini split system in my condo. They gave several options for equipment prices and dealt with all the permits, etc. The installation is tidy and they took care not to make a mess or damage anything during the process. Thanks!”
“Super responsive, fast and easy install. I would highly recommend.”
250+ reviews and counting
Read All Reviews on GoogleComplete HVAC Services in Burnaby
One team for residential, commercial and strata properties: gas work by certified, professional and bonded gas technicians, heat pump and AC work by Red Seal certified HVAC technicians.
Furnace Repair Burnaby
Furnace repair across all Burnaby neighbourhoods with emergency calls prioritized, typically $200 to $900 with the $89 diagnostic credited. We diagnose systems not turning on, blowing cold air, short-cycling, unusual noises, and yellow flame or gas smell emergencies. Most major brands serviced.
Heat Pump Installation Burnaby
Cold-climate heat pump installation for ducted and ductless systems by Red Seal certified HVAC technicians. We size your system correctly, handle permitting requirements, and help you review the CleanBC and FortisBC rebate options that may apply to your installation.
AC Repair
AC repair and installation for central air conditioning and ductless mini-split systems. Common issues include refrigerant leaks, frozen coils, compressor failures and capacitor faults, with priority scheduling during Metro Vancouver heat waves.
Boiler Repair
Many older Burnaby homes in Burnaby Heights, South Slope and Capitol Hill rely on boilers for hydronic heating. We service combi boilers, high-efficiency condensing boilers and older cast iron systems, with repairs typically $150 to $600.
Water Heater Services
Hot water tank repair, tankless water heater service and installation, and combi boiler service for Burnaby homes. If your hot water tank is over 10 years old, replacement is often more cost-effective than continued servicing.
Strata and Commercial HVAC
HVAC servicing for strata buildings around Metrotown, Brentwood and Lougheed, plus commercial service for office, retail and multi-family properties. We also service fan coil units, HRV and ERV systems, rooftop units and make-up air systems, with maintenance contracts, priority response and consolidated invoicing.
Local Operational Insight
Common HVAC Problems in Burnaby Homes
Across Burnaby service calls, our technicians keep encountering the same five HVAC problems. Each one has a recognizable symptom, a typical underlying cause, and a standard repair path. Describing these symptoms during booking helps dispatch prepare the right parts and technician for the call.
Hot water tank failures in older Metrotown and Brentwood condo buildings
What you see: No hot water or lukewarm water, rusty water at the tap, water pooling near the tank, popping or rumbling noises. Common in older condo buildings, particularly where aging 40 to 60 gallon tanks are approaching or past their expected service life.
Underlying cause: Tanks have a typical service life of 10 to 12 years. Sediment builds up at the bottom of tanks over time, especially when tanks are not flushed regularly, and an unserviced tank can fail without warning.
Standard repair: The $89 diagnostic identifies whether a thermostat, heating element or anode rod repair makes sense or the tank is due for replacement; tanks over 10 years old are typically replaced. Both options are quoted in writing, and we coordinate with the building’s property manager for water shut-off scheduling.
Furnace short-cycling in renovated Capitol Hill and Burnaby Heights homes
What you see: Furnace turns on, runs briefly, shuts down, then restarts a few minutes later. Uneven temperature between rooms, higher gas bills than expected, and constant blower noise. Common in character homes that have been renovated and re-insulated over the past 15 years.
Underlying cause: When older character homes are renovated with new insulation, vinyl windows and air sealing, the heating load drops significantly. The original furnace is often far larger than the renovated home needs, so it reaches set temperature quickly, shuts down, and cycles repeatedly.
Standard repair: A heating load calculation determines the home’s current actual need. If the furnace is significantly oversized, options include a correctly sized two-stage or modulating furnace, zoning, or pairing with a heat pump for partial-load operation. A right-sized furnace replacement typically costs $3,500 to $7,500, quoted in writing.
AC condenser failures in Highgate, Marlborough and Government Road townhouses
What you see: AC blowing warm air, outdoor condenser unit not running, ice on the indoor coil, or visibly damaged fan blades on the outdoor unit. Most common in townhouse complexes where condenser units are clustered close together on small outdoor pads.
Underlying cause: Tightly packed condensers recirculate hot exhaust air, reducing efficiency and accelerating capacitor and contactor wear. Damage from landscaping equipment is common, and electrical issues in multi-unit complexes can contribute to control board failures.
Standard repair: Capacitor, contactor, control board and fan motor repairs are diagnosed at the $89 service call and quoted in writing before work begins. If the compressor itself has failed and the unit is over 10 years old, we quote replacement alongside repair so you can compare the real cost of each.
Aging hydronic boilers in South Slope and pre-1960s Burnaby Heights homes
What you see: Cold radiators despite the boiler running, pressure gauge reading outside the normal 12 to 18 psi range, water leaking from valves or pipe joints, kettling or popping sounds, or a yellow flame. Most common in pre-1960s homes with original cast iron boilers and radiator systems.
Underlying cause: Mineral buildup inside the boiler heat exchanger reduces efficiency and causes kettling. Aging pressure relief valves, expansion tanks and circulator pumps fail with age, and original radiators can accumulate rust and sediment that restricts flow.
Standard repair: Boiler repair typically costs $150 to $600, with the $89 diagnostic credited toward the repair. Where a system is at end of life, replacement with a high-efficiency condensing boiler is quoted in writing. If you are considering switching from the boiler to a heat pump or hybrid system instead, current CleanBC programs may apply depending on income and program cycle; we help you confirm with the program before you commit. There is currently no rebate for replacing a gas boiler with a new gas boiler.
HRV system neglect in newer Brentwood and Lougheed condos
What you see: Stuffy air, condensation on windows, mould forming in corners or bathrooms, musty smells, and ventilation that does not clear cooking odours. Most common in newer condo buildings where HRV (heat recovery ventilator) systems were installed but never serviced.
Underlying cause: Modern airtight condo construction relies on HRV systems for fresh air exchange. Owners often do not know the HRV exists, where it is located, or that it needs annual filter changes and core cleaning. Clogged filters reduce airflow until the unit no longer ventilates effectively.
Standard repair: Annual HRV service covers filter replacement, core cleaning, condensate drain check and motor inspection, with the price quoted in writing when you book. Annual service is recommended to maintain indoor air quality and manufacturer warranty coverage.
For any of these symptoms in your Burnaby home, call (604) 281-4790 or book online. Describing the specific symptom helps our technician arrive with the right parts and diagnostic equipment.
Local Context
Why HVAC Service in Burnaby Has Its Own Considerations
Three things make HVAC service in Burnaby distinct from a typical Vancouver service call, and each one affects how we approach the work.
One of the highest strata building concentrations in Metro Vancouver
Burnaby has one of the highest concentrations of strata buildings in Metro Vancouver, with the Metrotown, Brentwood, Lougheed and Edmonds town centres dominated by high-rise residential. Strata HVAC service requires coordination with property managers, elevator bookings, suite access notices, common-element approval and locked mechanical-room access. Our team handles this daily, including scheduled maintenance contracts that minimize disruption to residents.
Three distinct housing-stock eras in one city
Burnaby spans early-century character homes in Burnaby Heights and Capitol Hill, post-war neighbourhoods in South Slope and Willingdon Heights, and modern high-rise and townhouse developments throughout Metrotown, Brentwood and Lougheed. Each era brings different HVAC equipment: original cast iron boilers in the oldest homes, mid-efficiency atmospheric furnaces in the post-war stock, and ducted heat pumps with HRV systems in modern condos. Our technicians work on all of it.
Burnaby Mountain microclimate
The Burnaby Mountain neighbourhood, including the SFU residential community at UniverCity, sits well above the rest of the city, so winters run noticeably colder with more frequent snow and significant wind exposure. Heat pump installations on Burnaby Mountain benefit from dual fuel configurations or sizing for the colder load, and we size and configure accordingly.
Pricing
HVAC Services Burnaby: Pricing for 2026
Quick answer: The service call diagnostic is $89, credited toward any repair you approve. Annual furnace maintenance is $129 flat. Every quote is itemized and provided in writing before work begins.
Quote vs diagnostic: Free written estimates are available for equipment replacements and new installations (furnace, heat pump, AC, boiler, water heater). Repair visits begin with the $89 diagnostic, credited toward approved repairs.
| Service | Typical Cost |
|---|---|
| Service call diagnostic (credited to repair) | $89 |
| Annual furnace maintenance (21-point) | $129 flat |
| Combo maintenance service | $199 |
| Whole-home maintenance | $249 |
| Annual boiler service (single system) | $120 to $250 |
| Furnace repair | $200 to $900 |
| Boiler repair | $150 to $600 |
| Heat pump repair | $250 to $1,200 |
| Furnace installation | $3,500 to $7,500 |
| Heat pump installation (ductless single-zone) | $3,000 to $5,500 |
| Heat pump installation (central or multi-zone) | $6,000 to $14,000 |
| AC installation, water heater replacement, HRV service | Free written estimate |
Estimates are approximate. Final cost depends on diagnosis, system type, parts and labour. Any applicable after-hours premium is quoted before work begins.
Why Burnaby Homeowners Choose Vanheat for HVAC Service
When you need reliable heating or cooling service in Burnaby, these are the reasons homeowners across Metro Vancouver call Vanheat Services, an HVAC contractor serving the region since 2008 with a 4.9 star rating across 250+ Google reviews.
Emergency and After-Hours Service
Emergency calls are prioritized 24/7 including holidays, with arrival depending on technician availability, traffic and service area, and the arrival window confirmed when you book. Any applicable after-hours premium is quoted before work begins, and trucks are stocked with the most common repair parts.
Certified Trades, Split by Specialty
Gas work is performed by certified, professional and bonded gas technicians licensed with Technical Safety BC. Heat pump and AC work is performed by Red Seal certified HVAC technicians, Canada’s interprovincial standard of trade qualification.
Google Guaranteed and BBB Accredited
Vanheat Services is Google Guaranteed and BBB accredited. Google Guaranteed involves business screening, licence verification and insurance review through Google, and BBB accreditation reflects BBB’s assessment of complaint history, transparency and business practices. Neither is self-declared.
Upfront Pricing, No Hidden Fees
You receive a clear itemized quote before any work begins, and the $89 diagnostic is credited toward your repair. The price you approve is the price you pay, and any after-hours premium is quoted at booking.
FortisBC Trade Ally Network
As a FortisBC Trade Ally Network member, our team guides Burnaby homeowners through the rebate options and program requirements that may apply, and helps you confirm eligibility with the program before you commit.
Warranty in Writing
Qualifying new installations are backed by a 10-year parts and labour warranty, with terms provided in writing. Licensed installation and documented maintenance help protect manufacturer warranty coverage.
BC Heat Pump Rebates for Burnaby Homeowners in 2026
BC rebate programs changed substantially through 2025 and 2026. The federal Canada Greener Homes Loan closed to new applications in October 2025, and earlier CleanBC Better Homes program cycles have been replaced by new program streams. Rather than quote amounts that change between program cycles, here is what is active as of July 25, 2026, with links to the official program pages. As a FortisBC Trade Ally Network member, Vanheat Services reviews the current program requirements your home may qualify under before you commit.
For a full breakdown, see our BC HVAC rebates guide.
CleanBC Energy Savings Program
Income-qualified rebates
The current CleanBC stream for income-qualified households, administered through Better Homes BC. Heat pump rebate amounts depend on household income and home type.
CleanBC Home Renovation Rebate
Standard-stream rebates
The current provincial stream for households outside the income-qualified tiers, covering heat pumps, insulation and related upgrades. Program details and amounts are published on Better Homes BC.
FortisBC Heat Pump Offers
For gas customers
FortisBC’s heat pump and high-efficiency equipment offers for its gas customers change by program cycle. Current offers are listed at fortisbc.com/rebates; we review program requirements with you during your free installation estimate.
FortisBC Appliance Maintenance Rebate
Servicing rebate
FortisBC has offered a rebate for professional servicing of qualifying gas appliances by a licensed gas contractor, claimed within a set window of the service invoice. Program terms change; we confirm the current status via FortisBC’s program page when you book.
Program details verified against official program websites on July 25, 2026. CleanBC’s free Energy Coach line at 1-844-881-9790 can also confirm current program eligibility directly.
HVAC Services Burnaby: Every Neighbourhood Covered
Our technicians cover every Burnaby neighbourhood, from Metrotown high-rise condos to Deer Lake single-family homes, Brentwood townhouses and Burnaby Mountain campus residences.
Burnaby Neighbourhoods Served:
We Also Serve Adjacent Metro Vancouver Communities:
Not sure if we cover your address? Call (604) 281-4790.
Common Burnaby HVAC Questions
Common questions Burnaby homeowners ask about HVAC repair, installation and maintenance.
The most common HVAC problems in Burnaby homes are hot water tank failures in older Metrotown and Brentwood condo buildings, furnace short-cycling in renovated Capitol Hill and Burnaby Heights character homes, AC condenser issues in townhouse complexes around Highgate and Government Road, aging hydronic boilers in pre-1960s South Slope and Burnaby Heights homes, and HRV system neglect in newer Brentwood and Lougheed condo developments. Each has a recognizable symptom and a standard diagnostic path, and describing the symptom when you book helps dispatch prepare the right parts and technician.
Vanheat Services dispatches from multiple Lower Mainland locations and prioritizes emergency calls in Burnaby, with arrival depending on technician availability, traffic and service area, and the arrival window confirmed when you book. Many common repairs can be completed on the first visit when the part is available, and any applicable after-hours premium is quoted before work begins. Call (604) 281-4790 for emergency dispatch across all Burnaby neighbourhoods.
Furnace repair in Burnaby typically costs $200 to $900 depending on the fault and parts required, covering common repairs such as flame sensors, ignitors, blower motors, control boards and gas valves. The diagnostic fee is $89 and is credited toward the repair if you proceed, and Vanheat Services provides an itemized quote in writing before any work begins.
A yellow pilot light, which should be blue, or a gas odour requires immediate attention. This may indicate incomplete combustion, a carbon monoxide risk, or a gas leak. Do not use the furnace until it has been inspected by a licensed gas contractor. If the gas smell is strong or your carbon monoxide alarm sounds, leave the home and call 911 from outside, then contact FortisBC at 1-800-663-9911. Technical Safety BC recommends annual servicing of home heating appliances by a licensed gas contractor to prevent fires and carbon monoxide poisoning.
BC heat pump rebate programs changed substantially through 2025 and 2026, and several widely advertised offers have ended: the federal Canada Greener Homes Loan closed to new applications in October 2025, and earlier CleanBC Better Homes program cycles have been replaced. As of July 2026, the active provincial streams are CleanBC’s Energy Savings Program for income-qualified households and the Home Renovation Rebate, administered through Better Homes BC, plus FortisBC offers for gas customers. Amounts, deadlines and eligibility change by program cycle, most programs require an eligible registered contractor, and some require pre-qualification before purchase. As a FortisBC Trade Ally Network member, Vanheat Services helps you confirm current eligibility with the program before you commit.
For many detached and townhouse properties in Burnaby, a heat pump is worth serious consideration: Burnaby winters rarely drop below minus 5 degrees Celsius, which is well within the efficient operating range of modern cold-climate heat pumps, and a heat pump provides cooling in summer as well. Heat pump installation typically costs $3,000 to $5,500 for a ductless single-zone system and $6,000 to $14,000 for central or multi-zone systems, while a high-efficiency gas furnace typically costs $3,500 to $7,500 installed. Qualifying heat pump installations may be eligible for CleanBC and FortisBC rebates depending on income and program cycle. In strata buildings the right option also depends on bylaws, exterior-unit placement and electrical capacity. Vanheat Services quotes both options in writing so you can compare. See our furnace vs heat pump in BC guide for the full comparison.
Some Burnaby strata buildings allow heat pump or ductless mini-split installation, but approval usually depends on exterior-unit placement, balcony rules, noise limits, condensate drainage, electrical capacity and building envelope requirements. Strata council and property manager approval must come first. Vanheat Services can assess the technical requirements for your suite and provide documentation to support your strata application, but the approval decision rests with the strata corporation. We handle installations across Metrotown, Brentwood, Lougheed and other strata-dense Burnaby neighbourhoods once approval is in place.
We service most major HVAC brands across furnaces, heat pumps, air conditioners, boilers and water heaters. Furnace brands we install include Trane, Continental, York, Ducane, Lennox and Bosch. Gas work is performed by certified, professional and bonded gas technicians licensed with Technical Safety BC, heat pump and AC work by Red Seal certified HVAC technicians, and our trucks are stocked with parts for the most common models, so many service calls in Burnaby are completed on the first visit.
Yes. Vanheat Services offers 3, 6 and 9 month plans with no payments and no interest through Financeit on qualifying HVAC installations, including furnaces, heat pumps, boilers, AC systems and water heaters. See the Vanheat financing page for details and current terms.
Related Heating, Cooling and Rebate Resources
Explore related services and guides for Burnaby and Metro Vancouver homeowners.
Heating Services Hub
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Boiler Repair Burnaby
Specialized boiler service for Burnaby Heights, South Slope and Capitol Hill heritage homes: cast iron, condensing, combi and hydronic systems.
BC HVAC Rebates Guide
Guide to current FortisBC, BC Hydro and CleanBC rebate programs. Check eligibility before you book.
Emergency Furnace Repair
24/7 no-heat emergency service across Metro Vancouver, with any applicable after-hours premium quoted before work begins.
Furnace vs Heat Pump in BC
Full 2026 comparison of furnace, heat pump and dual fuel systems: upfront costs, operating costs and rebate considerations.
Furnace Repair Burnaby
Dedicated Burnaby furnace repair page, with emergency calls prioritized and the $89 diagnostic credited toward your repair.
Ready to Book HVAC Services in Burnaby?
Vanheat Services is ready for your Burnaby HVAC repair, installation or maintenance. Gas work by certified, professional and bonded gas technicians, heat pump and AC work by Red Seal certified HVAC technicians. Emergency calls prioritized 24/7, service across every Burnaby neighbourhood, upfront written quotes, and a 10-year parts and labour warranty on qualifying new installations. 4.9 stars from 250+ Google reviews.
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