HVAC Burnaby: Furnace Repair, Heat Pump, AC Service
Vanheat Services provides HVAC services in Burnaby that homeowners and businesses rely on, with Red Seal certified technicians serving Metro Vancouver since 2008. Same-day response for most repair calls, 24/7 emergency service, and a 4.9-star rating across 239 Google reviews.
We provide furnace repair Burnaby, heat pump installation, AC service, boiler repair, water heater service, and full HVAC servicing for residential, commercial, and strata properties. Our team dispatches from multiple Lower Mainland locations and prioritizes emergency calls, typically reaching Burnaby neighbourhoods within 1 to 2 hours depending on technician availability and traffic conditions, across Metrotown, Brentwood, Deer Lake, Edmonds, Burnaby Heights, and every other Burnaby neighbourhood.
Planning a system upgrade? Up to $16,000 income-qualified rebate is available for dual fuel systems through the CleanBC program (maximum tier, not available to all applicants). Vanheat Services guides Burnaby homeowners through every BC rebate application that applies.
Call (604) 281-4790Get a Free Quote
Content reviewed by Vanheat Services Red Seal certified HVAC technicians and licensed gas fitters. Last updated May 2026.
4.9-star rating, 239 Google reviews
FortisBC Trade Ally Network Member
Red Seal Certified
Burnaby Homeowners Rate Vanheat 4.9 Stars
Real reviews from 239 customers across Metro Vancouver and the Lower Mainland, including Burnaby homeowners who called for furnace repair, heat pump installation, AC service, and boiler repair.
Complete HVAC Services in Burnaby
Vanheat Services provides complete HVAC services in Burnaby for residential, commercial, and strata properties. One Red Seal certified team for furnace repair, heat pump installation, AC service, boiler repair, water heater service, and full heating and cooling repair across Metro Vancouver.
Furnace Repair Burnaby
Same-day furnace repair across all Burnaby neighbourhoods. We diagnose and fix systems not turning on, blowing cold air, short-cycling, making unusual noises, and yellow pilot light or gas smell emergencies. All brands serviced, Red Seal certified gas fitters.
Heat Pump Installation Burnaby
Cold-climate heat pump installation for ducted and ductless systems. We size your system correctly, handle permits, and guide you through CleanBC and FortisBC rebate applications. Up to $6,000 CleanBC + $5,000 FortisBC rebates available.
AC Repair Burnaby
Fast AC repair and installation for central air conditioning and ductless mini-split systems. Common issues include refrigerant leaks, frozen coils, compressor failures, and capacitor faults. Same-day priority during Metro Vancouver heat waves.
Boiler Repair Burnaby
Many older Burnaby homes in Burnaby Heights, South Slope, and Capitol Hill rely on boilers for hydronic heating. We service all boiler types including combi boilers, high-efficiency condensing boilers, and older cast iron systems.
Water Heater Services Burnaby
Hot water tank repair, tankless water heater installation, and combi boiler service for Burnaby homes. If your hot water tank is over 10 years old, replacement is often more cost-effective than continued servicing.
Strata and Commercial HVAC Burnaby
HVAC servicing for the high concentration of Burnaby strata buildings around Metrotown, Brentwood, and Lougheed, plus office, retail, and multi-family residential properties. We also service fan coil units, HRV/ERV systems, rooftop units, and make-up air systems commonly found in Burnaby multi-unit buildings. Scheduled maintenance contracts with priority response and consolidated invoicing.
Local Operational Insight
Common HVAC Problems in Burnaby Homes
Five HVAC problems account for the majority of service calls we run in Burnaby. Each one has a recognizable symptom, a typical underlying cause, and a standard repair path. Describing these symptoms during booking helps dispatch prepare the right parts and technician for the call.
Hot water tank failures in older Metrotown and Brentwood condo buildings
What you see: No hot water or lukewarm water, rusty water at the tap, water pooling near the tank, popping or rumbling noises from the tank. Most common in Metrotown and Brentwood condo buildings constructed before 2005, where original 40 to 60-gallon tanks are now past their service life.
Underlying cause: Tanks have a typical service life of 10 to 12 years. Mineral content in domestic water can contribute to sediment buildup at the bottom of tanks over time, especially when tanks are not flushed regularly. Strata mechanical rooms often go years between inspections, so tanks fail without warning.
Standard repair: If the tank is under 10 years old and the issue is a faulty thermostat, heating element, or anode rod, repair is $250 to $500. Tanks over 10 years old are typically replaced. Replacement of a 40 to 60-gallon tank in a Burnaby condo runs $1,800 to $2,800 including removal, installation, and permit. Coordinate with the building’s property manager for water shut-off scheduling.
Furnace short-cycling in renovated Capitol Hill and Burnaby Heights homes
What you see: Furnace turns on, runs briefly, shuts down, then restarts a few minutes later. Uneven temperature between rooms, higher gas bills than expected, and constant blower noise. Common in Capitol Hill and Burnaby Heights character homes that have been renovated and re-insulated over the past 15 years.
Underlying cause: When 1940s and 1950s character homes are renovated with new insulation, vinyl windows, and air sealing, the heating load drops significantly. The original furnace, often sized at 90,000 to 120,000 BTU, is now twice the size needed for the actual load. The furnace reaches set temperature quickly and shuts down, then cycles repeatedly.
Standard repair: Manual J load calculation to determine current actual heating need. Cost is $250 to $400. If significantly oversized, options are to replace with a correctly sized two-stage or modulating furnace, add zoning, or pair with a heat pump for partial-load operation. Right-sized replacement typically runs $4,500 to $7,500.
AC condenser failures in Highgate, Marlborough, and Government Road townhouses
What you see: AC blowing warm air, outdoor condenser unit not running, ice on the indoor coil, or visibly damaged fan blades on the outdoor unit. Most common in townhouse complexes around Highgate, Marlborough, and Government Road where condenser units are clustered close together in small outdoor pads.
Underlying cause: Tightly packed condensers in townhouse complexes recirculate hot exhaust air, reducing efficiency and accelerating capacitor and contactor failure. Damage from landscaping equipment is common. Electrical issues in multi-unit complexes can also contribute to control-board or contactor failures.
Standard repair: Capacitor replacement is $200 to $350. Contactor replacement is $250 to $400. Control board replacement is $450 to $750. Fan motor replacement is $400 to $600. If the compressor itself has failed and the unit is over 10 years old, full condenser replacement at $3,500 to $5,500 is typically more cost-effective than repair.
Aging hydronic boilers in South Slope and pre-1960s Burnaby Heights homes
What you see: Cold radiators despite the boiler running, pressure gauge reading outside the normal 12 to 18 psi range, water leaking from valves or pipe joints, kettling or popping sounds, or yellow pilot light. Most common in South Slope and Burnaby Heights pre-1960s homes with original cast iron boilers and radiator systems.
Underlying cause: Mineral buildup inside the boiler heat exchanger reduces efficiency and causes kettling. Aging pressure relief valves, expansion tanks, and circulator pumps fail with age. Original cast iron radiators may have rust or sediment accumulation that restricts flow. 60-year-old hydronic systems were not designed for the long service life they have actually delivered.
Standard repair: Pressure tank, relief valve, and circulator pump repairs range $300 to $900 each. System flush to remove sediment is $400 to $700. Full boiler replacement with a high-efficiency condensing unit runs $7,500 to $14,000 depending on system size and complexity, often qualifying for FortisBC high-efficiency boiler rebates.
HRV system neglect in newer Brentwood and Lougheed condos
What you see: Stuffy air, condensation on windows, mould forming in corners or bathrooms, musty smells, and ventilation that does not seem to clear cooking odours. Most common in newer Brentwood and Lougheed condo buildings constructed 2010 and later, where HRV (heat recovery ventilator) systems were installed but never serviced.
Underlying cause: Modern airtight condo construction relies on HRV systems for fresh air exchange. Owners often do not know the HRV exists, where it is located, or that it needs annual filter changes and core cleaning. Clogged filters reduce airflow until the unit no longer ventilates effectively, causing humidity buildup and indoor air quality issues.
Standard repair: HRV service including filter replacement, core cleaning, condensate drain check, and motor inspection runs $180 to $280. Annual service is recommended to maintain indoor air quality and manufacturer warranty. Replacement of a failed HRV unit runs $1,500 to $2,500 depending on model and installation complexity.
For any of these symptoms in your Burnaby home, call (604) 281-4790 or book online. Describing the specific symptom helps our Burnaby HVAC technician arrive with the right parts and diagnostic equipment.
Local Context
Why HVAC Service in Burnaby Has Its Own Considerations
Three things make HVAC service in Burnaby distinct from a typical Vancouver service call, and each one affects how we approach the work.
Highest strata building concentration outside Vancouver
Burnaby has more strata buildings per square kilometre than any other Metro Vancouver municipality except Vancouver itself. The Metrotown, Brentwood, Lougheed, and Edmonds town centres are dominated by high-rise residential. Strata HVAC service requires coordination with property managers, elevator bookings, suite access notices, common-element approval, and locked mechanical-room access. Our team handles this daily, including scheduled maintenance contracts that minimize disruption to residents.
Three distinct housing-stock eras in one city
Burnaby spans 1920s and 1940s character homes in Burnaby Heights and Capitol Hill, 1950s and 1960s post-war neighbourhoods in South Slope and Willingdon Heights, and modern high-rise and townhouse developments throughout Metrotown, Brentwood, and Lougheed. Each era brings different HVAC equipment: original cast iron boilers in the oldest homes, mid-efficiency atmospheric furnaces in the post-war stock, and ducted heat pumps with HRV systems in modern condos. Our technicians work on all of it.
Burnaby Mountain microclimate
The Burnaby Mountain neighbourhood, including the SFU residential community at UniverCity, sits 300 metres higher than the rest of Burnaby. Winter temperatures run 2 to 4 degrees colder, snow accumulates more frequently, and wind exposure is significant. Heat pump installations on Burnaby Mountain benefit from dual-fuel configurations or oversizing for the cold-climate load. We size and configure accordingly.
Pricing
HVAC Services in Burnaby: Pricing for 2026
Quick answer: Service call diagnostic is $89, applied toward any repair approved on the spot. Annual furnace maintenance is $129 flat rate. Burnaby is in our core service area, so there is no travel surcharge. Standard hourly labour for non-flat-rate work is quoted before work begins.
Quote vs diagnostic: Free estimates are available for equipment replacements and new installations (furnace, heat pump, AC, boiler, water heater). Repair visits begin with an $89 diagnostic, applied toward approved repairs.
HVAC services in Burnaby pricing for 2026, GST included. See full annual furnace maintenance cost details or typical furnace repair costs.
Why Burnaby Homeowners Choose Vanheat for HVAC Service
When you need fast, reliable heating or cooling service in Burnaby, these are the reasons homeowners across Burnaby and Metro Vancouver call Vanheat Services, a Red Seal certified contractor serving the region since 2008 with a 4.9-star rating across 239 Google reviews.
Same-Day and 24/7 Emergency Service
Most repairs are completed the same day you call. Emergency calls are prioritized, with response typically within 1 to 2 hours depending on availability and traffic. After-hours and weekend rates apply for emergency dispatches and are quoted before work begins. Every truck arrives with over $10,000 in common parts.
Red Seal Certified Technicians
Our work is performed by Red Seal certified technicians and licensed gas fitters. Red Seal is Canada’s highest interprovincial trade qualification, and our gas fitters are licensed by Technical Safety BC for gas and refrigeration work.
Google Guaranteed and BBB A+ Rated
Vanheat Services is Google Guaranteed and BBB A+ accredited. Google Guaranteed involves business screening, licence verification, and insurance review through Google. BBB A+ accreditation reflects BBB’s assessment of complaint history, transparency, and business practices. Neither is self-declared.
Upfront Flat-Rate Pricing
You receive a clear itemized quote before any work begins. The price you approve is the price you pay. No hidden fees. No surprise charges. All after-hours rates quoted at booking.
FortisBC Trade Ally Network
As a certified FortisBC Trade Ally Network member, our team guides Burnaby homeowners through the BC heat pump rebate application process step by step.
10-Year Parts and Labour Warranty
All new HVAC installations are backed by a 10-year parts and labour warranty. Licensed installation and documented maintenance by Red Seal technicians help protect manufacturer warranty coverage.
BC Heat Pump Rebates for Burnaby Homeowners in 2026
As a certified FortisBC Trade Ally Network member, Vanheat Services guides Burnaby homeowners through every BC rebate application that applies. For a full breakdown, see our BC HVAC rebates guide.
CleanBC Income-Qualified Rebate
Up to $16,000
Income-qualified rebate available for dual fuel systems through the CleanBC Better Homes program. Maximum tier, not available to all applicants.
FortisBC Dual Fuel Rebate
Up to $5,000
For installing a qualifying cold climate heat pump combined with a high-efficiency gas furnace backup through the FortisBC rebates program.
CleanBC Better Homes
Up to $6,000
For Burnaby homeowners replacing fossil fuel heating with a qualifying cold climate heat pump through the CleanBC Better Homes program.
Canada Greener Homes Loan
Up to $40,000
Interest-free financing for qualifying heat pump, insulation, and HVAC retrofit installations through the Canada Greener Homes program.
HVAC Services in Burnaby: Every Neighbourhood Covered
Our local technicians cover every Burnaby neighbourhood, from Metrotown high-rise condos to Deer Lake single-family homes, Brentwood townhouses, and Burnaby Mountain campus residences.
Burnaby Neighbourhoods Served:
We Also Serve Adjacent Metro Vancouver Communities:
Not sure if we cover your address? Call (604) 281-4790.
Common Burnaby HVAC Questions
Common questions Burnaby homeowners ask about HVAC repair, installation, and maintenance.
What are the most common HVAC problems in Burnaby homes?
The most common HVAC Burnaby problems are hot water tank failures in older Metrotown and Brentwood condo buildings, furnace short-cycling in renovated Capitol Hill and Burnaby Heights character homes, AC condenser issues in townhouse complexes around Highgate and Government Road, aging hydronic boilers in pre-1960s South Slope and Burnaby Heights homes, and HRV system neglect in newer Brentwood and Lougheed condo developments. Each has a standard diagnostic and repair path. See the Common HVAC Problems section above for the full breakdown.
How quickly can Vanheat respond to an emergency HVAC call in Burnaby?
Vanheat Services dispatches from multiple Lower Mainland locations and prioritizes emergency calls in Burnaby, typically reaching most neighbourhoods within 1 to 2 hours depending on technician availability and traffic conditions. Most repairs are completed on the same day. After-hours and weekend rates apply for emergency dispatches and are quoted before work begins. Call (604) 281-4790 for immediate dispatch across Metrotown, Brentwood, Deer Lake, Edmonds, Burnaby Heights, and all other Burnaby neighbourhoods.
How much does furnace repair cost in Burnaby?
Furnace repair in Burnaby typically costs $200 to $900 depending on the issue and parts required. Minor repairs such as a flame sensor, thermocouple, or capacitor replacement run $200 to $400. Major repairs involving an inducer motor, control board, or gas valve cost $500 to $900. The diagnostic fee is $89 and is applied toward any repair approved on the spot. Vanheat Services provides a firm itemized quote before any work begins.
Why is my furnace short-cycling in my Burnaby home?
A furnace that turns on and off frequently without reaching the set temperature is short-cycling. The most common causes in Burnaby homes are an oversized furnace (very common in renovated Capitol Hill and Burnaby Heights character homes that were insulated after the original furnace was installed), a dirty flame sensor, a clogged air filter, or a faulty thermostat. Short-cycling wastes energy and shortens equipment life. Call (604) 281-4790 for diagnostic; a Manual J load calculation may be recommended if the furnace is significantly oversized.
What does a yellow pilot light mean on a furnace?
A yellow pilot light, which should be blue, or a gas odour requires immediate attention. This may indicate incomplete combustion, a carbon monoxide risk, or a gas leak. Call Vanheat Services at (604) 281-4790 immediately for emergency service. Do not attempt to use the furnace until a licensed gas fitter has inspected it. If the gas smell is strong, leave the home and call 911 from outside.
How much are BC heat pump rebates for Burnaby homeowners?
Burnaby homeowners can access up to $6,000 through the CleanBC Better Homes program for replacing fossil fuel heating with a qualifying cold-climate heat pump. The FortisBC dual fuel rebate adds up to $5,000 for heat pump plus gas furnace installations. Income-qualified households installing a dual fuel system may access up to $16,000 through the CleanBC income-qualified program (maximum tier, not available to all applicants). The Canada Greener Homes Loan provides up to $40,000 in interest-free financing.
Should I install a heat pump or replace my furnace in Burnaby?
For many detached and townhouse properties in Burnaby, a heat pump is the better long-term investment. Burnaby winters rarely drop below -5°C, which is well within the efficient operating range of modern cold-climate heat pumps. A heat pump installation costs $9,500 to $16,000 ducted or $4,500 per zone for ductless, and qualifies for up to $6,000 through CleanBC Better Homes plus up to $5,000 through the FortisBC dual fuel rebate. A high-efficiency gas furnace costs $4,500 to $7,500 installed. In Burnaby’s mild winters, modern heat pumps often operate at 250 to 400 percent efficiency, which can reduce heating costs compared with gas over the system’s service life.
In strata buildings, the right option depends on building bylaws, exterior-unit placement, balcony rules, electrical capacity, and whether the system serves one suite or the whole building. See our furnace vs heat pump in BC guide for full cost analysis.
Do Burnaby strata buildings allow heat pump installation?
Some Burnaby strata buildings allow heat pump or ductless mini-split installation, but approval usually depends on exterior-unit placement, balcony rules, noise limits, condensate drainage, electrical capacity, and building envelope requirements. Strata council and property manager approval must come first. Vanheat Services can assess the technical requirements for your suite and provide documentation to support your strata application, but the approval decision rests with the strata corporation. We handle installations across Metrotown, Brentwood, Lougheed, and other strata-dense Burnaby neighbourhoods once approval is in place.
Do you offer HVAC maintenance for strata buildings in Burnaby?
Yes. Vanheat Services provides scheduled maintenance contracts for strata corporations, multi-unit residential buildings, offices, retail spaces, and commercial properties across Burnaby and Metro Vancouver. Maintenance programs cover all system types including furnaces, heat pumps, boilers, HRV/ERV ventilation units, rooftop units, fan coil units, and make-up air systems.
Burnaby has one of the highest concentrations of strata buildings in BC, particularly around Metrotown, Brentwood, and Lougheed. We coordinate directly with property managers to minimize disruption.
Do you service all HVAC brands in Burnaby?
Yes. Our Red Seal certified Burnaby HVAC technicians service all major brands including Lennox, Carrier, Trane, Mitsubishi, Daikin, Bosch, Goodman, Rheem, Viessmann, Navien, IBC, and Napoleon. Parts for the most common models are carried on every truck, so most furnace, heat pump, AC, and boiler service calls in Burnaby are completed on the first visit.
How long does a furnace typically last in a Burnaby home?
Most gas furnaces in Burnaby last 15 to 20 years with proper annual maintenance. Mid-efficiency atmospheric furnaces from the 1990s and early 2000s, common in older Burnaby Heights and South Slope homes, often run 18 to 25 years but at significantly lower efficiency than modern condensing units. High-efficiency condensing furnaces installed in the last decade typically reach 15 to 20 years if maintained annually. Signs your Burnaby furnace is reaching end-of-life include short-cycling, rising gas bills, uneven heating, frequent repairs, and visible rust on the heat exchanger. Annual furnace maintenance at $129 flat rate extends equipment life.
Do you offer 0% financing on HVAC installations in Burnaby?
Yes. Vanheat Services offers 3, 6, and 9-month payment plans with zero payments and zero interest through Financeit on qualifying HVAC installations including furnaces, heat pumps, boilers, AC systems, and water heaters. Approval is typically completed within minutes during your in-home consultation.
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Ready to Book HVAC Services in Burnaby?
Vanheat Services Red Seal certified technicians are standing by for Burnaby HVAC repair, installation, or maintenance. Same-day service across every Burnaby neighbourhood. 24/7 emergency response, upfront pricing, no surprises.
Call (604) 281-4790Get a Free Quote
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